Section 51 Manual Contents | PAIA | How to Comply

 Content of the Section 51 Manual

Details for your Section 51 Manual.

It is important to note that the manual needs to contain the following information:

  • The company’s street, postal and email addresses; and their phone and fax numbers;
  • The description of the available records generated by the company and stating which of those are automatically available and which are available on request;
  • Outline the request procedure in terms of PAIA;
  • State who the head of the company is;
  • Stipulate the fees applicable as legislated by the Act, which are chargeable to requesters of information;
  • Remedies available to requesters should their request for information be denied;
  • Details facilitating requests for access to records.